Cookie Policy

Cookie Policy

Arrow Psychiatry Ltd

Last updated: 03 March 2026
This Cookie Policy explains how Arrow Psychiatry Ltd (“Arrow Psychiatry”, “we”, “our”, or “us”) uses cookies and similar technologies on our website.
This policy should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website.
They help websites function properly, improve user experience, and provide information to the website owner about how the site is being used.
Cookies may be:
  • Session cookies – deleted when you close your browser
  • Persistent cookies – remain on your device until they expire or are deleted

Legal Basis for Using Cookies

We use cookies in accordance with:
  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
Strictly necessary cookies are used without consent as they are essential for the functioning of the website.
All non-essential cookies (such as analytics or marketing cookies) are used only after you provide consent via our cookie banner.
You may withdraw or adjust your consent at any time.

Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website.
They enable core functionality such as:
  • Page navigation
  • Security features
  • Appointment form submission
  • Cookie preference storage
The website cannot function properly without these cookies.
Legal basis: Legitimate interest / essential functionality.

B. Analytics Cookies (Consent Required)

These cookies help us understand how visitors use our website, so we can improve content and usability.
They may collect information such as:
  • Pages visited
  • Time spent on pages
  • Device and browser type
  • General geographic location (non-specific)
Example tools may include:
  • Google Analytics
  • Other website performance tools
Data collected via analytics cookies is anonymised where possible.
Legal basis: Consent.

C Functional Cookies (Consent Required)

These cookies allow enhanced functionality, such as:
  • Embedded maps
  • Online booking systems
  • Video content
Without these cookies, some features may not function properly.
Legal basis: Consent.

D. Marketing Cookies (If Applicable)

Arrow Psychiatry does not routinely use advertising or behavioural marketing cookies.
If marketing cookies are ever introduced (for example, via third-party platforms), they will only be activated with your explicit consent.
Legal basis: Consent.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:
  • Accept all cookies
  • Reject non-essential cookies
  • Customise your preferences
You can change your cookie preferences at any time by:
  • Clicking the “Cookie Settings” link on our website (if available)
  • Adjusting your browser settings
Most web browsers allow you to:
  • Block cookies
  • Delete existing cookies
  • Set alerts before cookies are stored
Please note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies may be placed by third-party services embedded on our website, such as:
  • Online appointment booking platforms
  • Secure payment providers
  • Embedded maps or video platforms
These third parties are responsible for their own cookie and privacy practices. We encourage you to review their privacy policies where relevant.

Data Retention

Cookie duration varies depending on the type:
  • Session cookies expire when your browser is closed
  • Persistent cookies remain until expiry or manual deletion
Specific durations depend on the individual cookie used.

Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in legal requirements or website functionality.
The latest version will always be published on this page.

Contact Us

If you have questions about our use of cookies, please contact: